What to Do If Your Rental Car Is Stolen
What to Do If Your Rental Car is Stolen
Unfortunately, vehicle theft is a common occurrence these days. Especially in these days when vehicle prices have increased a lot, vehicle theft has also started to increase. People are afraid of their vehicles being stolen. In addition, people who rent vehicles also suffer from this fear. So what should you do if your rental car is stolen? What process should you follow if you find yourself in such a situation that no one wants to experience?
What Should You Do If Your Rental Car is Stolen?
The theft of a rental car is not a situation that any of us want to encounter. Especially having a problem with such a vehicle, which is a kind of trust, will upset and make us think. However, when we realize that the vehicle we rented has been stolen, we need to put our sadness aside and take action immediately. The faster we act, the greater the chance that the stolen vehicle will be found. At this point, what you need to do when you realize that the vehicle has been stolen;
1- Notify the Rent A Car Company
The first thing you need to do is to notify the company you rented the vehicle from. The first thing you need to do is call the company you rented the vehicle from and tell them that the vehicle has been stolen. These types of companies track vehicles with GPS systems. In addition, some companies also have technologies such as remotely closing the vehicle. Companies that use such up-to-date technologies can ensure that the vehicle is found immediately. Therefore, the first thing you should do is to notify the company you rented the vehicle from.
2- Call the Traffic Police
The second thing you need to do is, of course, immediately notify the police and call a traffic police. You should explain the situation to the traffic police you call and have a report drawn up. You should also remember to say that the stolen vehicle is a rental. Then, you should deliver the report drawn up by the police to the company. Do not forget to call the traffic police as soon as you realize that the vehicle is stolen.
Who is Responsible if a Rental Vehicle is Stolen?
Of course, the customer will also be responsible if a rental vehicle is stolen. However, since car rental companies anticipate such situations in advance, they also have the necessary insurance and coverage for their vehicles. However, even if these insurances and coverages are in place, the customer's responsibility continues. There may be a fee that the customer is obliged to pay, which we call an exemption rate. In addition, the company you rented from may not have any insurance for their vehicles. In such cases, the terms of the contract you made with the rental company will be valid. If a penalty clause has been processed against such situations or if you rented the vehicle despite knowing that it does not have insurance, you will be responsible.
The company may charge you for the fee if the vehicle is not available. In order not to be in such situations, you should prefer companies that are experts in their field. In addition, you should definitely make sure that the vehicles have insurance before the rental process and read the contract carefully. Otherwise, you may encounter unexpected surprises in such cases and get into big trouble.
What You Can Do Against theft of Your Vehicle
1- Carry the License and Key with You
Unfortunately, as a habit, we can leave the licenses of both the vehicles we rent and our own vehicles inside the vehicle. However, this is one of the wrong behaviors. Especially when we rent a vehicle, we should definitely carry the license and key with us. In case of an unwanted situation such as theft, we should hand this license over to the company.
2- Do Not Leave Important Items in the Vehicle
In order not to lose at least your own belongings in the event of theft of the vehicle, do not leave your important items in the car. Do not leave expensive items especially in areas visible from outside, namely in passenger areas. Such items may attract the attention of thieves and even if they do not steal your vehicle, they may damage your vehicle and take your belongings. Do not leave items inside your vehicles to avoid such problems.
3- Use Parking Lots
It is important to use parking lots that are closed and have security camera systems. It is difficult for your vehicle to be stolen from such parking lots. Even if your vehicle is stolen, camera systems make it easier for you to find the thief.
Choosing a Reliable Company
It is important to choose companies that will provide you with sufficient support in cases such as theft and that are knowledgeable about this issue. At this point, Mat Car Rental, which provides service with its expert team, is among the companies you can choose. In case you experience such a negativity, the company will provide you with the necessary support and take the necessary actions immediately. Your damage will be at a minimum level thanks to its insured vehicles. When renting a vehicle, it is of great importance to choose reliable companies such as Mat Car Rental against situations such as theft or something happening to the vehicle.
